Shipping policy
Thank you for visiting and shopping at bashienllc.com. The following are the terms and conditions that constitute our Shipping Policy.
SHIPMENT PROCESSING TIME
All orders are processed within 3-7 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
SHIPPING RATES & DELIVERY ESTIMATES
Shipping charges for your order will be calculated and displayed at checkout. We offer several shipping methods depending on your location and urgency:
-
Standard Shipping: [3–7] business days
-
Expedited Shipping: [2–3] business days
-
Overnight Shipping: [1] business day (if available)
Delivery delays can occasionally occur due to carrier issues or extreme weather.
SHIPMENT CONFIRMATION & ORDER TRACKING
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
CUSTOMS, DUTIES, AND TAXES
Bashien LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
DAMAGES
Bashien LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
INTERNATIONAL SHIPPING POLICY
We currently ship to addresses within the U.S. and [List Other Countries or "do not ship outside the U.S."].
MISSING OR LOST PACKAGES
If your tracking information states that your package was delivered but you have not received it, please check with neighbors or your local post office before contacting us at bashienstore@gmail.com.